Luxury Brand Sales Representative

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $120,000 - $150,000

Experience Luxury Sales Consultant

We are seeking a skilled and motivated sales professional to join our team as an Automotive Sales Consultant/Ambassador. As a key member of our team, you will play a pivotal role in representing and expanding the presence of our luxury brand in Australia and New Zealand.

The successful candidate will be responsible for implementing customer engagement strategies, guiding customers through their educational and purchasing journey, efficiently managing leads, and ensuring outstanding customer service.

Primary objectives include driving sales by delivering a confident, no-pressure, and exceptional customer experience from initial contact through to post-sale support, all in alignment with our mission to redefine the luxury automotive purchasing experience.

Main Responsibilities:

  • Greet visitors warmly and assess their needs and preferences with confidence and no pressure.
  • Provide detailed information about product offerings, including features, options, specifications, performance, and technology.
  • Presentation of vehicle features, advantages, and capabilities to potential buyers.
  • Conduct comprehensive vehicle demonstrations, including test drives.
  • Assist customers in selecting the right vehicle based on their requirements and budget.
  • Build and maintain strong relationships with customers throughout the sales process and provide ongoing support.
  • Act as the primary point of contact for potential customers, addressing inquiries and resolving issues promptly.
  • Participate in training programs to enhance product knowledge, customer experience, and sales performance.
  • Maintain accurate records of all customer interactions and sales transactions within our customer management system.
  • Provide exceptional customer service at every touchpoint, aiming to exceed customer expectations.
  • Always represent our luxury brand in a professional and positive way.
  • Stay updated on industry trends, competitor offerings, and product updates.

About You:

We are looking for individuals who have demonstrated experience in achieving sales targets and delivering exceptional customer experience. Previous luxury brand and EV experience is also desirable.

Key qualifications include:

  • Strong understanding of vehicle features, specifications, and technology.
  • Passion for customer experience along with a demonstrated ability to build and maintain customer relationships.
  • Experience conducting vehicle demonstrations and test drives.
  • Familiarity with sales processes, including price/value presentation, finance, and other sales-related paperwork.
  • Proficiency in using digital customer relationship management systems.
  • Excellent communication and interpersonal skills.
  • Ability to stay updated on industry trends and competitor offerings.

Why Choose Us:

We believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We offer a range of benefits, including rostered days off, opportunities for career growth and development, and a commitment to diversity and inclusion.

Join us in creating a world-class customer experience and contributing to the growth and success of our luxury brand.

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