Night Team Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $105,000
Hotel Night Manager">

The Hotel Night Manager is responsible for ensuring a memorable experience for guests from check-in to departure. This role requires exceptional customer service skills, even during late-night hours.

Key Responsibilities:
  • Manage the front office team and ensure efficient administrative tasks completion.
  • Provide guidance and support to team members to develop their skills and knowledge.
  • Conduct regular safety inspections to ensure hotel safety and security for guests and staff.
  • Handle cash register transactions and reconcile discrepancies.
  • Be available as a contact person for guests' needs throughout the night.
Requirements:
  • Completion of a course in hotel management and/or relevant industry experience.
  • Fluent English language skills.
  • Ability to inspire and motivate team members.
  • Strong communication and problem-solving skills.
  • Knowledge of local area and ability to provide recommendations.
Benefits:

This role offers a unique opportunity to work in a fast-paced environment and make a real impact on guest satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

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