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Senior Teaching Support Officer
2 months ago
About the Role
This is an exciting opportunity for a highly motivated and experienced individual to join the Academic Support Office (ASO) as a Senior Teaching Support Officer. As a key member of the team, you will provide crucial support to the cyclic delivery and activities of the Faculty's coursework academic programs.
In this diverse role, you will work closely with staff and students to provide application support (LMS) to enhance teaching and learning, manage results and data, and prepare communications. You will also be at the forefront of student support, including special consideration requests and misconduct issues.
Your exceptional communication skills and ability to understand the unique challenges faced by staff and students in the creative and performing arts will enable you to succeed in this role. Additionally, your technical proficiency and ability to master University systems will be essential in providing high-quality services to staff and students.
Key responsibilities will include:
- Contribute to the delivery of services and administration supporting teaching and learning activity and program delivery.
- Coordinate assessment and results administration and management, responding to timely communication to staff and OneCRM, student academic misconduct processes, and Leave of Absence.
- Coordinate and contribute to cyclic coursework and non-award program delivery administration, including LMS, SLS, teaching support materials online, program delivery governance support, data and records administration, and cohort management in practical subjects.
- Supervise casual staff.
- Assist in training team members and other leadership tasks.
- Provide expert services and advice to academic staff and other key stakeholders.
- Support assessment administration, including the scheduling of examinations and other practical-based assessment.
- Utilize relevant policies, processes, and systems for the effective management and delivery of teaching and learning support services and administration.
Who We Are Looking For
We are seeking an individual with exceptional administrative skills, a high level of initiative, and adaptability. You will have experience and confidence operating within large, complex organizations and thrive in collaborative team environments. Your ability to pick up new systems quickly and high-level written and verbal communication skills are crucial to the duties of this role.
You will need to be a confident communicator who can navigate policies, handle sensitive information with care, and provide crucial support to students. You will also have:
- A degree with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
- Experience in planning and coordinating annual projects and the ability to collaborate with stakeholders in the development and achievement of specific goals and objectives.
- Technical proficiency in general computing and the use of databases and the ability to learn and implement software systems and solutions.
- Highly developed organizational skills and capability for multi-tasking and prioritization, problem-solving, and effective time management.
- High-level interpersonal and communication skills and capability to interact, understand, and operate within a creative arts environment.
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
What We Offer You
In addition to the opportunity to make a real difference every day, we offer a range of benefits, including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information, check out our benefits page.
About the University of Melbourne
We are a vibrant community connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
We are dedicated to ensuring barrier-free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
