Assistant Store Manager

2 weeks ago


Mackay, Queensland, Australia Yd Incorporated Full time
Key Responsibilities
  • Drive overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.
  • Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
  • Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.
Store Management
  • Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
  • Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
  • Support the Store Manager to plan and execute VM guides to the VM guideline standard.
  • Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
Benefits
  • A fun, inspiring and challenging environment.
  • A rewarding incentive program like no other retailer.
  • Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
  • Mentoring, training, and development to support you on this journey.


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