Care Manager

1 week ago

Toowoomba, Queensland, Australia beBeeDisability Full time $85,000 - $115,000

At Endeavour Foundation, our purpose is to make possibility a reality for people living with disability. We strive to create an inclusive culture where our employees can grow, learn, and do their best work.

We are currently seeking an experienced professional to lead home services in the Toowoomba region.

This key role involves overseeing operations, guiding and motivating a dedicated team, and fostering growth within the team.

The ideal candidate will have:

  • Maintaining knowledge of service offerings and implement strategies to identify and maximise opportunities to increase revenue and profitability.
  • Leading, guiding and supporting direct reports in the resolution of escalations and concerns from families/carers/advocates.
  • Developing and retaining a qualified workforce to ensure teams are committed to person-centric supports, social inclusion, and establishing a professional relationship with individuals.
  • Building the portfolio as a centre of excellence in the provision of disability accommodation services.
  • Encouraging innovative and integrated approaches to improving the quality of service and streamlining work processes.

The successful candidate will bring:

  • A minimum qualification of a bachelor's degree in human services or related field.
  • Demonstrated knowledge and understanding of National Standards Disability Services and Quality & Safeguarding Framework, funding and organisational structure.
  • Minimum 2 years proven experience successfully managing a diverse team.
  • Demonstrated experience in coaching individuals to provide person centred supports, including to people with complex requirements to achieve set outcomes and desired behaviours within the workplace.
  • Experience with successfully managing site-based services within a related industry, such as the Disability Sector.
  • Outstanding phone manner and ability to be contactable in emergency/crisis situations within standard business operating hours.
  • A current driver's licence and a reliable vehicle with comprehensive insurance as local travel will be required.

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