Aged Care Facility Manager

Our Leadership Role

Our Facility Managers are the heart and soul of ensuring our residents gain the best care and access to safe facilities at all times to live their best lives. We take their care very seriously and fully appreciate our home is their home every day. We have an exciting leadership role available at Mount Lofty which is a 134-bed residential aged care facility located in Toowoomba, South East Queensland. Architecturally designed around its unique elevated position, this state-of-the-art facility takes breathtaking advantage of spectacular views across the adjacent sporting oval through to the city landscape. The surrounding Mount Lofty Ranges also provide stunning natural views from in and around the facility.

This modern facility is set on 2 acres of lush elevated green space and has been designed over 3 levels and 4 wings. Two levels are dedicated to resident accommodation and communal areas including dining and lounge areas, a shared wellness centre, hair and beauty salon, barista cafe, theatre room, function room and administration centre.

Conveniently located only minutes from Toowoomba city centre, Northpoint Shopping precinct, local bowls club, several medical practices and public transport, Mount Lofty is ideally located right next to the local Heritage Oval sporting field, providing residents with box seats to local sporting activities and a real sense of community connectedness.

About You

You will be an authentic, compassionate and value-centric people leader who aligns with our philosophy and core values on resident wellbeing, quality of care, employee engagement and operational excellence. You are a natural people person who thrives when being with your people, walking the floors, and touching base with residents, their families and our staff whilst leveraging your strong capabilities as below:

• Senior leadership capabilities across the dynamic operations in a residential aged care facility, including aged care accreditation standards, aged care legislation and a strong working knowledge of aged care funding.
• A highly collaborative, approachable and influential leadership style focused on the provision of clinical care and customer service to residents, and the management of staff.
• Strong leadership skills and ability to influence all stakeholders to achieve outcomes and achieve cultural change.
• Superior communication skills verbal, written & an appreciation for a multi-cultural healthcare workforce.
• Passion and commercial flair to profitability of your business, developing occupancy sales strategies and a strong commitment to both local community allied health & sector networking experience to underpin your occupancy and admissions strategy.
• Very comfortable in a KPIs and service level (SLA's) performance, people engagement and workplace safety environment whereby you skilfully use these frameworks to drive operational excellence and a high trust environment.
• Astuteness across P&L's, Budgeting and financial management acumen.
• Ability to put systems and processes in place at every level of a new business/facility.
• You are solution focused and think innovatively to achieve the highest level of staff engagement, resident outcomes and satisfaction.
• Have the necessary NDIS sector compliance requirements.

Who are we?

To learn more about Infinite's journey navigate to our company page: Aged Care Provider - Redefining a New Generation of Residential Care )

If you would like to know more about us or this position before applying, then please reach out to Katie Le Page – Talent Acquisition Manager via email on and we can set-up a suitable time to debrief on the role.