Retail Assistant
1 week ago
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it.
Our MissionWe help people see more and be more. Our team of 180,000 employees in 150 countries work towards a common goal of delivering premium service to our customers through the whole lifecycle.
Our BrandsWe operate iconic retail and eye care brands such as Sunglass Hut, OPSM, Ray-Ban, and Laubman & Pank. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol, and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Job SummaryWe are seeking a passionate and engaging Retail Assistant to join our OPSM team in Burleigh. As a Retail Assistant, you will be involved in the customers' journey from pre-testing equipment to dispensing and providing customized frames and lenses to suit their lifestyle.
Key Responsibilities- Provide exceptional customer service and ensure a premium shopping experience
- Assist customers in selecting frames and lenses that meet their needs and preferences
- Operate pre-testing equipment and provide accurate measurements
- Dispense and provide customized frames and lenses to customers
- Work collaboratively with the team to achieve sales targets and provide a seamless customer experience
- Retail experience - optical desired but not essential
- Strong communication skills and a quick learner
- Passion to help others see the beauty in life
- Monthly bonus scheme
- Access to our rewards and recognition program
- Generous yearly product reimbursement
- World-class training program, provided by our training team and in-store mentors
- Local and global volunteering opportunities
- Work with high-end brands such as PRADA, CHANEL, Tiffany & Co., Ray-Ban, and many others
We pride ourselves on delivering premium service to our customers through the whole lifecycle. We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
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