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School-based Trainee
2 months ago
The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customers, but what many people don't realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite and Civil. Additionally, in 2013 the Reece Group also acquired refrigeration and air conditioning businesses Actrol and Metalflex. Across all levels of the Reece Group network, our staff continuously aim to provide friendly and expert customer service to ensure that they are the best in the business.
The Role:
We are looking for students to undertake School–based Traineeships where you will work towards a Certificate II in Supply Chain Operations. The traineeship will involve working in a Reece branch as well as completing certificate requirements, such as workbooks and on-the-job training and assessments.
This position is based in a retail environment where you will be working with customers and staff to provide excellent customer service and support. Key responsibilities include:
- Embracing the company values, policies, and procedures
- Providing customer service and support
- Completing all requirements of the certificate
- Processing sales and managing stock
- Answering phone calls and taking messages
- Communicating with customers and staff
- Building product knowledge and providing follow-up to customers
- Contributing to maintaining a high standard of customer service and branch appearance
About You:
We are looking for students who have the following attributes:
- Good written and verbal communication skills
- Ability to follow instructions and work independently
- Enthusiasm and a great attitude
- Willingness to learn and take on new challenges
- Team player with a positive attitude
- Ability to maintain a neat and tidy workspace
- Well-presented and professional
Students will be required to work the equivalent of one and a half days per week. Must have Saturday availability. Additional hours during school holidays are available and recommended to assist in your progress.
