Transformative Service Designer

2 weeks ago

Melbourne, Victoria, Australia beBeeService Full time $60,000 - $155,000
Job Opportunity

We are seeking a seasoned professional to lead the design and delivery of transformative service solutions.

The ideal candidate will possess expertise in service design, process re-engineering, and collaborative facilitation.

  • Develop and implement strategic roadmaps for design-led initiatives that drive business outcomes.
  • Design and communicate compelling service concepts that enhance customer experiences.
  • Conduct user research to inform current and future-state service enhancements.
  • Create journey maps, business process maps, and design briefs.
  • Facilitate co-design sessions with internal and external stakeholders.

The successful candidate will have a proven track record in service design, excellent communication skills, and the ability to work collaboratively across functions.

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