Strategic Project Manager

2 weeks ago


Melbourne, Victoria, Australia Portable Full time
About the Role

We're seeking a Senior Producer to join our team at Portable. As a key member of our Design Services team, you will be responsible for ensuring the effective delivery of design research, strategic design, service design, and co-design projects.

Your Key Responsibilities

* Oversee the day-to-day flow of multiple projects, keeping everything on track as you juggle different scales and complexities
* Make thoughtful delivery and resourcing choices that fit within our bigger business picture, balancing immediate needs with long-term goals for a lasting impact
* Keep a close eye on project progress and actively resolve any risks or bottlenecks to keep momentum and quality high
* Support and guide cross-functional teams, making sure they have what they need to bring their best work to life
* Build genuine, lasting relationships with clients, stakeholders, research participants, and community members—creating experiences that make everyone feel informed, valued, and connected from start to finish
Your Ideal Background

* Experience managing large, complex strategic design projects with challenging stakeholder environments and ambiguous outcomes
* Experience working with a range of practitioners, including service designers, strategic designers, business designers, UX researchers and communication designers
* A working knowledge of the principles of human centred design and design thinking, and the conditions required to ensure their success
What We Offer

* Meaningful work with impact: We take on projects that aim to make a positive difference in areas like mental health, social justice, and accessibility
* Flexible work arrangements: We support a flexible working environment—whether it's from home, the office, or a café—with remote and hybrid options (up to 4 days per week), flexible hours, and personalised start/finish times
* Enhanced leave benefits: Enjoy bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days as personal leave with no explanation or medical certificate required
About Portable

We care about people and the world. We seek out areas of social need and policy failure and make transformational change using research, design and technology.

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