Customer Experience Manager

16 hours ago

Shire of Wellington, Australia beBeeLeadership Full time $60,000 - $80,000
About This Opportunity

Lead a dynamic team in creating an exceptional customer experience. Inspire and empower colleagues to achieve outstanding results, driving business growth through innovative leadership.

Key Responsibilities
  • Develop and implement strategies to enhance sales performance, team engagement, and customer satisfaction
  • Promote a safety-first culture, foster inclusivity, and drive continuous improvement
  • Manage inventory, housekeeping, and team tasks efficiently, focusing on revenue growth and budget achievement
  • Leverage excellent communication skills to build strong relationships with customers and colleagues
  • Identify and capitalize on opportunities for expansion, ensuring alignment with business objectives and key performance indicators
  • Ensure compliance with liquor service guidelines
  • Create an engaging store environment by tailoring visual merchandising and community activities
About You
  • You excel at building a vibrant atmosphere and driving a winning culture
  • You possess exceptional interpersonal, attention to detail, and delivery skills, with a passion for delivering exceptional results
  • Proven experience in a fast-paced retail or hospitality setting, with a collaborative approach to problem-solving
  • You lead by example, inspiring your team to excel
  • Champion diversity and inclusion, making everyone feel welcome and valued
  • You are a career owner, committed to developing others, supporting them to reach their full potential
Benefits and Perks

Grow your career within our organization and enjoy exclusive discounts on products and services. Access to wellbeing support, including critical incident support, career guidance, and lifestyle assistance.

Application Requirements

Candidates will complete a functional screening assessment as part of the recruitment process.

We're a dynamic team of creators, striving to build a safe, inclusive, and fun work environment. If you share our values, we'd love to hear from you.

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