
Retail Operations Specialist
2 days ago
We are seeking a skilled and enthusiastic Retail Operations Specialist to join our team. As a key member of our retail operation, you will be responsible for providing exceptional customer service, maintaining store operations, and promoting our products and services.
Responsibilities- Assist customers with their queries and concerns in a friendly and approachable manner.
- Maintain store operations, including receiving stock and processing transactions accurately and efficiently.
- Promote our products and services to customers, highlighting their benefits and features.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work collaboratively as part of a dynamic team. You should also be flexible and able to adapt to changing situations, with a passion for delivering exceptional customer service.
Skills and Qualifications- A genuine passion for providing exceptional customer service with a friendly and approachable manner.
- Ability to work collaboratively as part of a team, supporting and assisting colleagues when needed.
- Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
We offer a range of benefits to support your career development and wellbeing, including:
- Opportunities to develop a rewarding career with pathways into leadership roles.
- A fun and fast-paced working environment where every day is different.
- Employee Assistance Program for confidential professional counselling.
- 15% team member discount on purchases.
We believe in the following core values:
- Customer Obsessed: we put our customers at the heart of everything we do.
- Right Team, One Team: we believe in working collaboratively to achieve our goals.
- Own it, Do It: we take ownership of our tasks and strive to deliver excellence.
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