Senior Debt Recovery Specialist

2 days ago


Melbourne, Victoria, Australia beBeeDebtRecovery Full time $99,500 - $124,999

We are seeking an experienced debt recovery specialist to join our team as a senior consultant.

About the Role

The successful candidate will act as the primary operational support to the Team Leader, serving as the subject matter expert and escalation point for complex cases, queries, and complaints. Key responsibilities include:

  • Coaching and supporting team members to deliver high-quality outcomes
  • Acting as the first point of contact for complex escalations and stakeholder queries
  • Leading the case management of debt recovery matters and supporting third-party agency activities
  • Delivering training, supporting quality audits, and helping uplift team capability
  • Collaborating across the business and influencing continuous improvement in systems, processes, and service delivery

This role requires a natural coach with strong mentoring and people development skills, as well as the ability to lead complex conversations and drive action. If you are organized, calm under pressure, and passionate about delivering great results, we encourage you to apply.

We offer a dynamic and supportive work environment that fosters growth and development. As a senior consultant, you will have opportunities to expand your skillset, work collaboratively with a talented team, and make a meaningful contribution to our success.



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