Client Support Specialist

3 days ago


Mosman, New South Wales, Australia Kieser Australia Full time
About Us

Kieser Australia is a leading network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of experts comprises Physiotherapists, Exercise Physiologists, and Exercise Scientists who are dedicated to delivering exceptional care using evidence-based methods.

Role Overview

We are seeking a Client Advisor to join our TorquayMosman team. As a key member of our support team, you will play a crucial role in welcoming clients with enthusiasm and care. The successful candidate will be responsible for coordinating client appointments, managing electronic clinic diaries, processing payments, promoting Kieser's products and services, conducting membership consults, and providing administrative support to the leadership and clinical team.

This is a part-time role (up to 24 hours per week) requiring availability for shifts Monday to Friday between 7:30 am and 7 pm. We offer an attractive salary package with a competitive hourly rate of $25-$30 per hour based on your experience and qualifications.

Key Responsibilities
  • Coordinating client appointments and managing electronic clinic diaries
  • Processing client payments (EFT, HiCaps, MediPass)
  • Promoting Kieser's products and services
  • Conducting membership consults
  • Providing administrative support to the leadership and clinical team
  • Answering questions and resolving problems for clients and team members
Requirements
  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check
Benefits
  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • 1 day of Recharge Leave and a half day of Birthday Leave
  • An unbeatable team culture, fun working environment, and social events
  • Leadership Program for aspiring leaders
  • 12 weeks paid parental leave for primary carers


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