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Junior Systems Engineer

2 months ago

Brisbane, Queensland, Australia REDD Digital Services Pty Ltd Full time

{"Job Title": "Junior Systems Engineer", "Job Summary": "We are seeking a highly motivated and detail-oriented Junior Systems Engineer to join our team at REDD Digital Services Pty Ltd. As a Junior Systems Engineer, you will play a key role in providing exceptional customer service and technical support to our clients.

Responsibilities:

* Provide technical support and troubleshooting for clients across a range of technologies, including Microsoft solutions
* Accurately track time and maintain detailed ticket notes
* Collaborate with internal teams to deliver high-quality solutions and projects
* Contribute to the development of client documentation and knowledge-base articles
* Ensure consistency in quality by adhering to REDD processes and frameworks

Requirements:

* Relevant diploma or equivalent desirable
* Relevant vendor certifications desirable
* Previous experience in an MSP practice or similar highly regarded
* Strong communication and interpersonal skills
* Ability to work in a dynamic team environment

What We Offer:

* Proven career progression and development opportunities
* Above industry standard salary packages
* Collaborative and high-energy work environment
* Recognition and rewards for outstanding performance

If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.

Contact:

REDD Group

We look forward to hearing from you"}