Retail Operations Manager

8 hours ago

Adelaide, South Australia Knight Frank Full time

About Us:

Knight Frank is a global leader in property consultancy and agency services, with a rich 125-year heritage. We pride ourselves on our passion for property, our commitment to excellence, and our dedication to empowering our people to make a positive impact as a firm.

What's In It For You?

  • A competitive remuneration package that rewards your skills and experience.
  • Career development opportunities that support your growth and personal well-being.
  • Generous benefits, including 16 weeks of parental leave, superannuation, birthday leave, cultural swap days, wellness days, additional leave, volunteer days, and access to our reward platform, 'The Vault'.
  • We also provide subsidies for private health insurance excess, ensuring you're protected when life throws the unexpected at you.

The Role:

In this exciting Retail Operations Manager role, you'll oversee a portfolio of centres across Adelaide and Mount Gambier, working closely with tenant retailers to ensure a safe and inviting destination for customers.

Key Responsibilities:

  • You will administer leases and licenses, manage tenancy schedules, assist with annual budgets, maintain bank guarantees, conduct regular centre inspections, and monitor maintenance-related queries and works.
  • You will establish strong relationships with occupiers, manage complaints, provide CAPEX recommendations to the FM team, and offer marketing and promotional activity support.
  • Your expertise will be essential in arrears management, monthly financial reporting, and expense forecasting.

Who Are We Looking For?

  • A minimum of 2 years' experience in Retail Property Management or Centre Management, preferably within the property industry.
  • Relevant qualifications, such as a Bachelor of Business (Property) degree, are highly valued.
  • Certificate of Registration and current Driver's Licence are mandatory requirements.
  • You should possess knowledge of centre operations, strong organisational and time management skills, a customer-centric approach, and excellent communication skills.
  • We encourage applications from individuals with diverse backgrounds and abilities, as every person's situation is unique.

With an estimated salary range of $80,000 - $120,000 per annum, depending on location and experience, this is an exceptional opportunity to grow your career in retail property management.

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