Retail Operations Manager
1 month ago
We are seeking a highly skilled Retail Operations Manager to join our team at David Jones. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operation of our stores and logistics network.
Job SummaryThe successful candidate will be responsible for coordinating stock flow to the shop floor, managing the outbound process, and ensuring prompt and accurate payment to vendors. Additionally, they will monitor and facilitate access in-store for contractor services, assist with company initiatives related to sustainability, and advocate workplace health and safety practices.
Key Responsibilities:- Coordinate stock flow to the shop floor, including ticketing, hanging, security tagging, and distribution
- Manage the outbound process, including instore fulfillment within agreed SLAs
- Ensure prompt and accurate payment to vendors using Logistics Inventory Management Systems
- Monitor and facilitate access in-store for contractor services, including maintenance activities, permits to work, visitor access, and associated processes
- Assist the Support/Operations Manager in company initiatives related to sustainability
- Advocate workplace health and safety practices to support a safe environment for workers, contractors, and customers
To be successful in this role, you will need:
- A strong ability to lead by example and unite the team through collaboration and engagement
- Superior organization and prioritization skills to perform tasks in a timely and efficient manner, with attention to detail
- The ability to build and maintain good relationships with a customer-focused mindset
- Adaptability and resilience to change
- Financial acumen, analytical skills, and systems savvy
- Self-motivation and diligence
In return for your hard work and dedication, we offer:
- A competitive remuneration package and incentive scheme
- Generous employee discounts across David Jones
- A supportive, flexible, and engaging environment that will support personal/professional development
- Ongoing training and development to pursue individual ambitions
- A chance to be part of an organization committed to sustainable practices
Since 1838, David Jones has been a leader in fashion and lifestyle retail in Australia. Our vision is to inspire like no other, and we're committed to creating inspired careers so our people can thrive. We're passionate about delivering exceptional customer experiences and driving business success through innovation and progress.
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