Innovative Customer Solutions Expert

5 days ago

Northam, Australia beBeeCustomer Full time $80,000 - $110,000

Transform your career in a fast-paced and innovative environment as a Banking Consultant. You will play a key role in delivering exceptional customer experiences through seamless banking interactions, meeting each customer's financial needs and goals across transaction activities and educational services.

About the Role

This dynamic role involves working collaboratively with a team to build long-term relationships with customers, understanding their financial needs and providing solutions tailored to their requirements. As a Banking Consultant, you will have the opportunity to work in various branches, delivering high-quality customer service and ensuring that customers leave the branch as strong advocates of the organization.

You will be part of a collaborative team environment, acting as a role model and peer coach to deliver the best possible customer experience. This is an excellent opportunity for individuals who are passionate about delivering on customer promises and making a positive impact in the lives of others.

Responsibilities
  • Provide exceptional customer service, meeting each customer's end-to-end financial needs and goals.
  • Work collaboratively with colleagues to achieve business objectives and improve customer engagement.
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Act as a role model and peer coach, mentoring and guiding colleagues to deliver the best possible customer experience.
Requirements
  • Exceptional customer focus, with retail experience an advantage.
  • Ability to multitask and adapt to change and ambiguity.
  • Excellent communication and interpersonal skills.
  • Sound understanding of compliance principles.
What We Offer

As a valued member of our team, you will have access to a range of benefits, including flexible working arrangements, health and wellbeing services, and discounts on selected products and services. We pride ourselves on creating a diverse and inclusive workplace, where everyone feels valued and empowered to succeed.

Join Our Team

If you are a motivated and customer-focused individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity. Together, we can deliver exceptional customer experiences and drive business growth.

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