Product Development Manager

3 weeks ago

Sydney, New South Wales, Australia PayTech Nexus Ltd Full time

Product Development Manager

At PayTech Nexus Ltd, we're looking for a skilled Product Development Manager to lead our New Product Development (NPD) squad. As a pivotal role to the success of the squad, you will report to the Chapter lead for Simple Credit Product and Solutions.

Key Responsibilities:

  • Lead the end-to-end product development process, from ideation and concept development to launch, ensuring products are designed to meet market demands.
  • Work closely with cross-functional teams, including finance, marketing, compliance, technology, and distribution to ensure seamless product delivery.
  • Responsible for proactively managing risks, including performance of regular controls, robust product governance, identification of issues, escalation, and swift resolution of issues, including remediation.
  • Continuously improve the customer experience by reviewing and enhancing product features, benefits, and digital experience.
  • Ensure our products comply with all relevant regulatory requirements and assist with regulatory responses.
  • Analyse product performance, KPIs, and customer complaints to identify areas for improvement and opportunities for growth.
  • Contribute to the development and execution of NPD's strategy from solution development through to delivery.
  • Identify trends, customer preferences, regulations, and competitive landscape to inform product development.

Requirements:

  • Sound ability to drive outcomes and execute on a roadmap of initiatives.
  • Sound communication, stakeholder engagement, and influencing skills.
  • Proven problem-solving skills coupled with a strong ability to innovate and think differently about strategies to grow the portfolio.
  • Experience in delivering strong outcomes in an Agile environment.
  • Ability to think analytically and use data and insights to make decisions.
  • Sound commercial acumen.
  • Strong retail product knowledge is preferred, experience managing banking products highly regarded.
  • Tertiary qualification in a Business/Commerce Degree Preferred.

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