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Machine Equipment Coordinator

2 weeks ago


Perth, Western Australia WATM Crane Sales and Services Full time
About WATM Crane Sales and Services

WATM Crane Sales and Services is a specialist crane dealership with over 50 years of industry experience. We lead the market in the supply and support of leading brands, including Hiab and Manitowoc cranes.

We operate across three locations in Perth and the Pilbara region, with purpose-built infrastructure spanning over 13,000m2. Our convenient location in Bayswater enables us to efficiently serve our customers.

Why Choose WATM?

  • We are a family business with a close-knit team.
  • No corporate red tape ensures efficient decision-making.
  • No two days are the same in this diverse role.

The Opportunity

This exciting role involves being the initial point of contact for customers with parts calls and queries. As an efficient parts interpreter, you will contribute to quality customer service provided by our team and assist the operations coordinator in day-to-day operations.

Key Responsibilities:

  • Parts interpretation and coordination for invoicing and quote generation.
  • First point of contact for parts customer service.
  • Assist customers and the workshop department with parts interpretation.
  • Efficiently process customer quotations, orders, invoices, and credits.
  • Carry out picking, receipting, inventory, and stock control as required.

About You

  • You will have previous experience in high-level customer service roles.
  • Problem-solving skills and ability to manage multiple tasks.
  • Intermediate computer literacy skills (MS Office and internet-based applications).
  • Excellent communication and interpersonal skills to liaise with customers and team members.

Job Details

Seniority level: Entry level.

Employment type: Full-time.

Job function: Customer Service.

Industries: Machinery Manufacturing.