Financial Crime Operations Specialist

7 days ago

Melbourne, Victoria, Australia Commonwealth Bank Full time

Enhance Your Career with a Leading Financial Institution.

At Commonwealth Bank, our Financial Crime Operations team is dedicated to preventing financial crime and protecting our customers. As a key member of this team, you will play a crucial role in ensuring the integrity of our operations and maintaining a safe and secure environment for all stakeholders.

We are seeking a highly skilled Quality and Performance Specialist to join our team. In this role, you will be responsible for delivering quality control, checking, and operations support to our Financial Crime Operations division. You will work closely with our teams to identify areas for improvement and implement initiatives that enhance our processes and procedures.

This is a senior-level position that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you have a passion for financial crime prevention and a desire to make a real difference, we encourage you to apply.

About the Role:

  • Maintain an up-to-date understanding of anti-money laundering, counter-terrorism financing, and sanctions legal and regulatory obligations.
  • Actively contribute to the Group's goal of delivering exceptional customer experiences by prioritizing customers' needs above all else.
  • Demonstrate sound knowledge of end-to-end processes by actioning tasks in line with standard operating procedures (SOPs) and service level agreements (SLAs).
  • Identify opportunities for continuous improvement and implement initiatives that enhance processes and procedures.
  • Stay abreast of emerging trends and issues in financial crime and proactively identify and escalate current and future risks to the Group.

Requirements:

  • Strong stakeholder management experience.
  • Proven ability to deliver quality control, checking, and operations support.
  • Excellent analytical and problem-solving skills.
  • Ability to adapt coaching approaches to different learning styles and needs.

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