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Experienced Team Leader Wanted
2 weeks ago
Client Experience Manager
About the Role:We are seeking a seasoned professional to lead our client experience team. As Client Experience Manager, you will be responsible for ensuring we deliver exceptional client care services and meet our business objectives.
Main Responsibilities:- Manage the client experience team to achieve quality standards and growth targets
- Develop strategies for efficiency in care delivery and implement processes to meet industry requirements
- Conduct audits on care plans and ensure compliance with Home Care Standards
- Extensive experience in home care packages is essential
- Knowledge of community-based care and support services
- Proven leadership and management experience in a team environment
Applicants must have permanent or temporary rights to work in Australia with no restriction and an Australian Drivers Licence.
Key Benefits:This role offers a unique opportunity to make a meaningful impact in the lives of ageing adults and their families. As Client Experience Manager, you will play a critical role in shaping our business strategy and driving growth.
