Business Operations Coordinator

3 weeks ago

Sydney, New South Wales, Australia Avant mutua Full time

About Avant Mutual

Avant Mutual is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. We provide market leading products and services to meet their professional, personal and practice needs. Building on this heritage, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

Growth Operations Role Overview

The Growth Operations team supports the effective and efficient operations of the Medical Indemnity business development team. This includes various administration and operational processes, internal customer service, and building and maintaining effective stakeholder relationships across the business.

Key Responsibilities

  • Support the ongoing management of corporate and group accounts, ensuring superior service to existing clients.
  • Maintain accurate records and handle sensitive information with confidentiality.
  • Provide support to the Growth Leadership Team (GLT) by delivering regular performance reporting.
  • Assist with process documentation and business improvement activities as directed.
  • Engage with and collaborate with all areas of Avant to deliver excellence for our members.

Requirements and Qualifications

We are seeking a skilled Business Operations Coordinator who can provide administrative support to the Growth Operations team. The ideal candidate will have:

  • 3+ years of working experience in a service culture, preferably in an insurance or professional services environment.
  • Proven experience in client management or service delivery, with excellent communication and interpersonal skills.
  • Able to think analytically, identify and implement process improvements.
  • Strong organisational and multi-tasking skills, with the ability to work independently and as part of a team.

What You'll Get

As a valued member of the Avant team, you'll enjoy:

  • A competitive salary of $75,000 - $85,000 per year, based on your level of experience.
  • Flexible working arrangements to support your work-life balance.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A supportive and inclusive workplace culture that values diversity and promotes collaboration.
  • Access to employee benefits, including health and wellbeing programs, tertiary education sponsorship, and more.

Join Avant Mutual and contribute to making a difference in the lives of medical professionals and their communities.

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