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Digital Products Representative
2 weeks ago
At Canva, we believe that everyone deserves access to powerful, easy-to-use design tools. Our mission is to empower people around the world to create stunning designs without needing extensive technical knowledge. As an Inbound Sales Representative, you will play a key role in helping us achieve this mission by engaging with potential customers who have expressed interest in our products and services. We are committed to creating a workplace culture that is inclusive, supportive, and fun, and we offer a range of benefits to support our employees' personal and professional growth. If you're passionate about design and sales, and want to be part of a dynamic and growing company, we encourage you to apply
About the Role:
This role is focused on responding promptly and professionally to inbound inquiries via phone, email, and chat from potential customers interested in Canva's products and services. You will leverage your sales expertise to understand their needs, demonstrate the value of Canva's solutions, and guide them through the purchasing process. Key responsibilities include:
* Building rapport with prospects by actively listening to their needs and providing tailored solutions.
* Educating customers on the features, benefits, and value propositions of Canva's subscription plans and premium offerings.
* Conducting product demonstrations and presentations to showcase Canva's capabilities and help prospects envision how our platform can meet their design needs.
* Providing accurate pricing information, negotiating terms, and closing sales transactions to achieve monthly and quarterly revenue targets.
