Restaurant Operations Manager

2 weeks ago

Epping, Australia TGI Fridays Full time
{"title": "Assistant Venue Manager", "description": "About the Role

We are seeking a highly motivated and experienced Assistant Venue Manager to join our team at TGI Friday's Epping.

As a key member of our management team, you will be responsible for developing your team and delivering quality service to Friday's standards.

Key Responsibilities:

  • Management of up to 30 staff, including training, rostering and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.
About You

We are looking for someone with:

  • Demonstrated hospitality experience within a high volume restaurant environment.
  • Qualifications in Hospitality is preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
What We Offer

We offer:

  • A comprehensive 'Manager in Training program which will provide you with all the tools you need to succeed.
  • Participation in the TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earning potential.
  • Opportunity to manage a brand new, highly regarded, community-incorporated venue, with a large team.
  • Support from our Operations team, finance, IT, marketing, Customer Service, Development and People & Culture.
", "lang_code": "en-US"}

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