
Mobile Banking Professional
7 days ago
We are seeking a skilled and customer-focused professional to join our team as a Mobile Banker. In this role, you will be responsible for turning contact centre and self-generated leads into satisfied customers by providing great outcomes.
You will engage with Network Partners to generate customers from agreed employer visits, ensuring that every customer interaction is quick, easy, and expertly managed.
In this role, you will thrive on delivering the highest level of service, managing your own portfolio, and meeting activity targets. You will collaborate with internal partners to support a seamless customer experience and deliver professional messages with a unified business voice.
Your ability to identify prospective customers, manage leads, and achieve application and settlement targets will be key to helping us meet our growth objectives.
Required Skills and Qualifications- Customer-focused professional with a proven history of financial services experience.
- Strong ethical belief system and ability to execute business development strategies.
- Sound understanding of credit assessment, lending principles, and whole-of-bank products.
- Excellent communication skills and ability to build strong community relationships.
- Technically sound in business development principles and have a general understanding of market and competitor developments.
- Knowledge of the governance of Unions and Industry Super Funds, along with your understanding of regulatory acts.
- Flexible working arrangements.
- Discounted financial products.
- Salary sacrificing options.
- Paid parental leave with no minimum.
- Purchase annual leave.
- Discounted private health insurance plan.
- Employee Assistance Program (EAP).
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.
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