Mobile Banking Professional

1 week ago

Melbourne, Victoria, Australia beBeeProfessional Full time $120,000 - $160,000

About Us

  • We're a forward-thinking bank that's transforming and growing.
Key Responsibilities:
  1. You will be responsible for delivering exceptional customer service and driving business growth by turning contact centre and self-generated leads into satisfied customers.
  2. You will engage with network partners to generate customers from agreed employer visits, ensuring every interaction is quick, easy, and expertly managed.
  3. You will thrive on delivering the highest level of service, managing your own portfolio, and meeting activity targets.
  4. You will collaborate with internal partners to support seamless customer experiences and deliver professional messages with a unified business voice.
Requirements:
  • You are a customer-focused professional with a proven history of financial services experience.
  • Your strong ethical belief system and ability to execute business development strategies make you a valuable asset to our team.
  • You have a sound understanding of credit assessment, lending principles, and whole-of-bank products.
  • Your excellent communication skills and ability to build strong community relationships set you apart.
  • You are technically sound in business development principles and have a general understanding of market and competitor developments.
What We Offer:
  • A dynamic and inclusive work environment where your contributions are valued.
  • Flexible working arrangements and salary sacrificing options.
  • Paid parental leave with no minimum and discounted private health insurance plan.
  • Employee Assistance Program (EAP) and access to employee network groups focused on diversity and inclusion.
Join Our Team:

At BOQ Group, we celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. If you're passionate about delivering exceptional customer service and driving business growth, we'd love to hear from you.

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