Digital Transformation Specialist

1 week ago


Sydney, New South Wales, Australia Metcash Trading Limited Full time

Transform the future of independent retail with Metcash Trading Limited as a Supplier Success Partner. In this pivotal role, you will be at the centre of innovation, collaboration, and problem-solving. Drive digital adoption, influence strategy, and make a lasting impact on the supplier ecosystem.

Key Responsibilities:

  • Develop and manage relationships with key suppliers to ensure strong engagement and business alignment.
  • Support suppliers in optimising their performance on Sorted, removing adoption barriers, and driving sales growth.
  • Partner with internal teams to enhance supplier success and provide strategic guidance and support for supplier self-service adoption.

Digital Adoption and Change Management:

  • Guide suppliers through digital transformation, ensuring smooth onboarding and ongoing engagement with Sorted.
  • Address adoption challenges and support platform enhancements to maximise supplier success.
  • Keep suppliers informed and engaged through system updates and feature improvements.

Performance and Continuous Improvement:

  • Track and analyse supplier engagement and performance, providing insights to enhance sales and platform adoption.
  • Collaborate cross-functionally to optimise workflows and improve the supplier experience.
  • Drive initiatives that support continuous improvement and innovation within the Sorted platform.

Metcash is Australia's leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts.



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