Digital Transformation Specialist
2 weeks ago
We are seeking a skilled Digital Transformation Specialist to join our team in the NSW Department of Customer Service. As a key member of our Government Technology Platforms, you will play a critical role in driving digital transformation and improving business systems.
Key Responsibilities:
- Facilitate requirement workshops with business stakeholders to identify and document business processes and requirements.
- Create Epics and User stories in JIRA to ensure alignment with business strategies and plans.
- Conduct Refinement sessions with developers and QA for story estimation and issue identification.
- Participate in Quality Assurance checks of developed solutions to ensure consistency and accuracy.
Requirements:
- Proven experience in facilitating setting priorities for change initiatives of high complexity.
- Experience in identifying and documenting business processes, ensuring alignment to functional requirements.
- Knowledge in driving analysis and collection of information to create viable recommendations for service improvements.
Benefits:
- Opportunity to work on high-profile government projects.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
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