Store Operations Manager

1 day ago

Rockhampton, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $85,000
Customer Experience Leader

The Customer Experience Leader plays a vital role in driving sales and customer satisfaction within the store. This dynamic individual will have the opportunity to develop their skills in merchandising, team supervision, and inventory management.

Key Responsibilities:
  • Tailor the store's service and product offering to meet the specific needs of customers within the local area.
  • SUPERVISE AND TRAIN TEAM MEMBERS TO ENSURE EXCELLENT CUSTOMER SERVICE AND OPTIMAL PRODUCT DISPLAY.
  • Ensure effective inventory control and stock ordering procedures are followed.
  • Maintain a high level of merchandising standards throughout the department.
  • Implement initiatives that drive sales growth and increase customer loyalty.
Requirements:
  • Knowledge of grocery or dairy/freezer retail.
  • Proven expertise in supervising team members.
  • Understanding of ordering and cost control principles.
  • Passion for delivering unparalleled customer service.
  • Excellent communication and interpersonal skills.
Benefits:

This role offers opportunities for professional growth and development, with a focus on enhancing customer experience and driving business results.

Others:

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

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