
Program Manager
2 weeks ago
The successful applicant will be responsible for leading a team to deliver high-quality services and support to clients. This includes developing, monitoring, and reviewing client-specific behaviour intervention and support protocols and plans.
The Team Leader will ensure that there are no barriers to accessing services and make sure clients are supported in order to achieve the desired outcome/goals. Additionally, they will provide strong leadership and coordinate the requirements of the team on a day-to-day basis while ensuring the provision of services and support to staff and young people in line with our Practice Framework.
Key Responsibilities- Lead a team to deliver high-quality services and support to clients
- Develop, monitor, and review client-specific behaviour intervention and support protocols and plans
- Ensure that there are no barriers to accessing services and provide support to clients to achieve their goals
- Previous experience in a related role
- Tertiary qualifications in Residential Care, Certificate IV in Community Services, Welfare, or other related areas
- Ability to demonstrate flexibility, adaptability, and responsiveness to changes in work demands
- Experience managing a team, including staffing, budget management, reporting, and accountability
- Understanding of the ongoing effects of injuries, trauma, and/or neglect and abuse
- Experience working within a Therapeutic Framework model of care
- High-level written and verbal communication skills
- Effective interpersonal, conflict negotiation, and resolution skills, as well as the ability to provide strong leadership under pressure
This role offers a unique opportunity to lead a team and make a positive impact on the lives of clients. If you are a motivated and experienced professional looking for a new challenge, this may be the ideal role for you.
How to ApplyIf you are interested in this role, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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