Chief Guest Services Manager

2 days ago


Alice Springs, Northern Territory, Australia beBeeOperations Full time $66,000 - $85,000
Front Office Supervisor Job Description

This is a management role that oversees the operation of a hotel reception, focusing on efficiency and profitability.

Key Responsibilities:
  • Ensure Smooth Operations: Develop and implement procedures to maintain high levels of guest satisfaction and business profitability.
Requirements:
  • Management Experience: Proven track record in supervisory roles within the Hotel or Accommodation industry.
  • Technical Skills: Extensive experience with Opera property management system and strong proficiency in MYOB, Word, and Excel.
  • Financial Competency: Ability to manage finances effectively.
  • Customer Relationship Building: Strong skills to build, maintain, and strengthen customer relationships.
Benefits:
  • Flexible Work Arrangements: Opportunities for work-life balance through flexible working hours.
  • Staff Benefits: Access to health club, 25% discount on food and beverages across operations, meals provided during eligible shifts, uniforms provided and laundered.
  • Professional Development: Opportunities for training, career advancement, and IHG Employee Benefit Programme Membership.


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