Customer Service Ambassador

5 days ago


Windsor, Australia Grill'd Full time

About Grill'd, a leader in the quick-service casual dining industry

Grill'd is seeking an exceptional Customer Service Ambassador to join our team at our Windsor location. As a key member of our crew, you will be responsible for providing an outstanding experience for our customers.

Salary: $55,000 - $65,000 per annum, depending on experience and qualifications

Job Description:

We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service. As a Customer Service Ambassador, you will be the face of our brand and will be responsible for ensuring that every customer leaves our restaurant with a positive impression.

Key Responsibilities:

  • Provide exceptional customer service to ensure customer satisfaction
  • Work effectively as part of a team to achieve sales and customer service targets
  • Prepare quality ingredients in the kitchen with attention to detail
  • Become proficient in all stations (chips, buns, dress bench, grill, wrap, floor & till)
  • Maintain a clean and safe working environment
  • Work a range of shifts including weekdays, weeknights & weekends

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Prior experience in a customer-facing or kitchen environment
  • A big appetite for learning and a willingness to take on new challenges
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and as part of a team

Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A free burger when you're on shift & discounts when you're not working
  • Flexible rotating rosters to work around your life commitments
  • The opportunity to work for a company that genuinely cares about the environment, sustainability & the community

What's Next?

Candidates will be required to complete a video interview as part of the next stage of the recruitment process.



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