Customer Service Ambassador
5 days ago
About Grill'd, a leader in the quick-service casual dining industry
Grill'd is seeking an exceptional Customer Service Ambassador to join our team at our Windsor location. As a key member of our crew, you will be responsible for providing an outstanding experience for our customers.
Salary: $55,000 - $65,000 per annum, depending on experience and qualifications
Job Description:
We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service. As a Customer Service Ambassador, you will be the face of our brand and will be responsible for ensuring that every customer leaves our restaurant with a positive impression.
Key Responsibilities:
- Provide exceptional customer service to ensure customer satisfaction
- Work effectively as part of a team to achieve sales and customer service targets
- Prepare quality ingredients in the kitchen with attention to detail
- Become proficient in all stations (chips, buns, dress bench, grill, wrap, floor & till)
- Maintain a clean and safe working environment
- Work a range of shifts including weekdays, weeknights & weekends
Required Skills and Qualifications:
To be successful in this role, you will need:
- Prior experience in a customer-facing or kitchen environment
- A big appetite for learning and a willingness to take on new challenges
- Excellent communication and interpersonal skills
- The ability to work well under pressure and as part of a team
Benefits:
- A competitive salary package
- Ongoing training and development opportunities
- A free burger when you're on shift & discounts when you're not working
- Flexible rotating rosters to work around your life commitments
- The opportunity to work for a company that genuinely cares about the environment, sustainability & the community
What's Next?
Candidates will be required to complete a video interview as part of the next stage of the recruitment process.
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