Eye Care Specialist

2 days ago

Melbourne, Victoria, Australia beBeeOptician Full time $35,000 - $55,000

At Bailey Nelson, we're all about changing how our customers see the world and how the world sees them. We are a tight-knit team of down-to-earth individuals who look for ways to relentlessly improve every day.

Our people and their interactions with one another and with customers define who we are, making us the smarter choice in eyewear for our customers.

Joining the team, you'll channel your passion and commitment into delivering the best experience to your customers every day.

What You Will Get:

  • You will make a real difference in meeting customers' frame styling and eyecare needs.
  • Access to our web-based learning platform to keep you informed about training and communication.
  • A generous allowance so you can showcase the latest products.
  • A leadership team that genuinely cares about our people and is committed to your engagement and development.

What We Need From You:

  • Customer Experience - Previous customer service experience in retail, hospitality, or similar industries where customer needs are met through great interactions and product recommendations.
  • Optical Experience - experience is a plus, but willing to learn applicants are encouraged to apply.
  • Passion - A genuine passion for creating amazing customer experiences and helping solve eyecare and eyewear needs.
  • Energy - Ability to thrive in a fast-paced business, adapt to change, and lead with positivity.
  • Effectiveness - Ability to manage your time and operational requirements without compromising customer experience.
  • Problem Solving - Use critical thinking and product/optics knowledge to help solve vision problems.
  • Team - Passion for building strong rapport with colleagues, management, optometrists, and support teams.
  • Drive - Love for achieving results through excellent customer service.
  • Availability - Must have flexible availability across weekdays and weekends.

If this is your dream job, send us your resume. We look forward to hearing from you and possibly chatting in person.

We are committed to creating a diverse, inclusive, and welcoming workplace. We value individuality and believe diversity enhances our ability to bring joy to eye care. We welcome applicants from all backgrounds and identities.

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