Home Care Manager Champion
6 days ago
As the Home Care Manager champion, based at our SCCQ office, you will coordinate the implementation and delivery of the Commonwealth Home Support Programs for our clients in the region. You will lead and manage a team of support workers and office support staff, providing coaching, training, and guidance to deliver quality services. You will also ensure compliance against relevant Aged Care Standards and meet key performance indicators and budget as required.
Key Responsibilities:
- Lead and manage a team of support workers and office support staff
- Drive a culture of continuous improvement with a strong customer service and solution focus
- Participate in the out-of-hours 'on-call' on a rostered basis
- Recruitment of staff as required
- Provide coaching, training, and guidance to staff to deliver quality services
- Ensure compliance against relevant Aged Care Standards
- Meet key performance indicators and budget as required
About Us
Southern Cross Care Queensland is a Catholic not-for-profit organisation established by the Knights of the Southern Cross. We provide compassionate care and inclusive service to the ageing population in the community. We are passionate about growing communities where best lives are lived and serving the needs of our residents and clients with compassion and care. Our culture program enables staff to build genuine community connections with each other and those we serve. We are a proud Equal Opportunity Employer and celebrate the diversity across our entire team.
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