Store Leadership Position
3 weeks ago
We are seeking a strong leader to join our management team
Our Customer Service Managers are known internally as Assistant Store Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.
About the Role
- You will be an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis
- You will have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers
- You will model exceptional customer service and can coach a team to deliver the same
- You will have the ability to resolve complaints and queries in a professional manner
- You will be focused on zero harm and understand the safety of our customers and team is top priority
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