Retail Sales Ambassador

3 days ago

Townsville, Queensland, Australia beBeeCustomerCentricity Full time $40,000 - $60,000
Job Overview

The retail industry is a dynamic and fast-paced sector that requires passion, creativity, and exceptional customer service skills. Skechers is a leading global brand known for innovative designs, superior comfort, and a commitment to providing the ultimate walking experience.

The Role

This role involves working in a premium retail environment where you will have the opportunity to work with fellow enthusiasts who share a passion for streetwear and sneaker culture. You will be expected to provide outstanding customer service, create unforgettable shopping experiences, and contribute to the store's success.

About the Job
  • You will be responsible for ensuring customer satisfaction by providing high-quality service, responding to customer inquiries, and resolving issues in a timely manner.
  • Collaborate with colleagues to achieve sales targets, drive operational excellence, and maintain a positive store environment.
  • Identify opportunities to upsell and cross-sell products, thereby increasing average transaction values and driving business growth.

Achieving this role requires:

  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Flexibility and adaptability, with the capacity to work well in a fast-paced and dynamic environment.
  • Self-motivation and a strong work ethic, with the ability to meet and exceed sales targets while maintaining a high level of customer satisfaction.

We celebrate diversity and strive to create an inclusive workplace promoting equal employment opportunities for everyone.

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