Account Delivery Manager

5 days ago


Adelaide, South Australia beBeeDelivery Full time $70,000 - $120,000
Job Description

This role is designed as ''Onsite' with an expectation that you will primarily work from our offices.

Key Responsibilities:
  • Lead delivery of high value and in-scope contracted services across service delivery towers ensuring performance goals and cost commitments are met.
  • Work with business partners and vendors using leadership skills and technical knowledge to develop, implement and lead a customer centric Account Service Team (AST) operational model driving best-in-class TCE and Quality.
  • Analyze delivery requirements, contribute to client's strategic business plan, and create incremental revenue opportunities.
  • Own the cost expense within the account and actively seek opportunities to drive down the cost of delivery.
  • Manage overall delivery commitments to the customer as the single point of delivery accountability within each account for meeting delivery targets, service excellence, and operating within the financial model.
Qualifications and Skills:
  • The ability to effectively and proactively manage risk for medium to high risk projects.
  • Leadership skills and technical knowledge to develop, implement and lead a customer centric AST operational model.
  • Strong analytical skills to analyze delivery requirements and contribute to client's strategic business plan.
  • Excellent communication and negotiation skills to represent delivery of all services to the customer.
  • Able to hire, lead and provide managerial & technical expertise to cross functional team including 3rd party vendors.
Benefits:

We offer a dynamic work environment, competitive compensation package, and opportunities for career growth and development.

You will have the opportunity to work on challenging projects, collaborate with experienced professionals, and contribute to the success of our organization.

Others:

This role requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.

You must be able to work independently and collaboratively as part of a team, and communicate effectively with stakeholders at all levels.

Proficiency in [software or tools] is required, and experience with [specific area of expertise] is an asset.



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