
Retail Leadership Professional
2 weeks ago
About the Role
We are seeking a seasoned retail professional to lead and develop our store team, drive sales results, and create an exceptional customer experience.
Key Responsibilities
- Inspire and coach your team to deliver outstanding customer experiences that reflect our brand values.
- Drive store performance by achieving sales targets and KPIs while maintaining a vibrant, customer-focused environment.
- Lead day-to-day operations and ensure stock is expertly presented and well-managed – always on-brand and on-point.
- Champion our 10 + 1 Culture Commitments and foster a strong team connection.
- Provide ongoing development and training to elevate your team's skills and confidence.
- Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.
The Ideal Candidate
You have a proven track record of leadership and a passion for delivering exceptional customer experiences. You possess excellent communication and interpersonal skills, and you're able to motivate and inspire others to achieve their best.
What We Offer
- Career Growth: With opportunities to grow and develop in-store or internationally, you'll be able to take your career to the next level.
- Team Member Perks: Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
- World-Class Training: We'll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
- A Supportive Team: Lead a dynamic, collaborative environment where we succeed together.
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