Current jobs related to Customer Experience Specialist - Banana Shire - Finom

  • Premier Customer Care Specialist

    4 weeks ago

    Banana Shire, Australia CPM International Full time

    Job Title: Premier Customer Care ExecutiveWe are seeking a highly skilled and motivated Premier Customer Care Executive to join our team at CPM International. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional customer service and support to our Premier Support customers.Key Responsibilities:Provide...

  • Business Risk Specialist

    3 weeks ago

    Banana Shire, Australia Western Union Full time

    Role OverviewAs a Business Risk Specialist at Western Union, you will play a critical role in controlling the credit and payments cycle in Germany and Austria. This position requires a highly motivated and business-oriented professional who can build effective relationships with customers based on trust, respect, and rapport.Key ResponsibilitiesOperate...

  • Senior Integration Specialist

    2 months ago

    Banana Shire, Australia Erbis Inc. Full time

    Logistics and Supply Chain Visibility ProjectErbis Inc. is a software development company with offices in the US, UK, Poland, and Ukraine. We undertake project implementation on our side or augment the clients' in-house teams. Our team consists of 100+ IT professionals with expertise across domains. We help enterprises and SMBs create software solutions that...

  • Customer Experience Ambassador

    1 week ago

    Sutherland Shire, Australia Woolworths Full time

    At Woolworths, we're passionate about delivering a shopping experience that satisfies a modern, on-the-go lifestyle. Our aim is to make it quick, simple, and inspiring to eat well every day of the week, even when you're in a hurry. We move fast, we innovate, we trial, we learn, and we adapt to satisfy our customers who live life in the fast lane.We're...

  • Sales Assistant

    2 weeks ago

    Sutherland Shire, Australia allkinds Full time

    We are seeking a dynamic and customer-focused Sales Assistant to join our team at Allkinds. As a key member of our sales team, you will be responsible for creating memorable shopping experiences for our customers, particularly kids and teens.**Key Responsibilities:*** Demonstrate a customer-focused approach, creating a seamless and enjoyable experience with...

  • Sales Assistant

    2 weeks ago

    Sutherland Shire, Australia allkinds Full time

    About the RoleWe are seeking a dynamic and customer-focused individual to join our team as a Part-Time Sales Assistant. As a key member of our sales team, you will be responsible for creating a memorable and seamless experience for our customers.Key Responsibilities:Demonstrate a customer-focused approach, creating a welcoming and inclusive environment for...

  • Customer Sales Representative

    4 weeks ago

    Banana Shire, Australia Blu Selection Full time

    Customer Sales Consultant Job DescriptionAs a Customer Sales Consultant at Blu Selection, you will be responsible for providing expert assistance to our clients and partners, employing a consultative approach to account management. Your goal will be to develop the business environment for sustained growth on the account, creating and maintaining...

  • Customer Experience Ambassador

    4 days ago

    Tweed Shire Council, Australia dusk Full time

    Are you passionate about delivering exceptional customer experiences and creating a warm, inviting atmosphere in a retail environment? Do you have a knack for bringing homeware dreams to life and a burning passion for candles?As a Customer Assistant at dusk, your mission will be to ignite joy in every customer who walks through our doors. Your radiant...

  • Customer Experience Business Partner

    5 months ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Supporting business units and senior management to deliver Council's Customer Experience Strategy. - Ensuring customer experience outcomes, initiatives, policies and procedures are implemented in a timely and successful manner. - Providing expert advice, support, resources and training. - Reviewing and evaluating current...

  • Customer Experience Ambassador

    3 weeks ago

    Tweed Shire Council, Australia dusk Full time

    Are you ready to shine in a role that ignites passion and creativity? Do you have a knack for delivering exceptional customer experiences and a love for candles and homeware?We're seeking a Customer Assistant to join our dusk team in Australia and New Zealand, where you'll play a pivotal role in bringing our vision to life.Key Responsibilities:Deliver...

  • Customer Experience Business Partner

    5 months ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Supporting business units and senior management to deliver Council's Customer Experience Strategy. - Ensuring customer experience outcomes, initiatives, policies and procedures are implemented in a timely and successful manner. - Providing expert advice, support, resources and training. - Reviewing and evaluating current...

  • Sales Team Member

    2 weeks ago

    Sutherland Shire, Australia Sportsgirl Full time

    The Sportsgirl brand embodies Australian culture with its iconic bold stripes. Our team represents a community of creative, passionate, and innovative individuals dedicated to translating trends into must-have collections for our fashion-forward customers.We celebrate diversity and advocate inclusion, supporting continuous learning and career development,...

  • Customer Experience Trainee

    4 weeks ago

    Shire of Esperance, Australia Shire of Esperance Full time

    About the JobWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Trainee. This is an excellent opportunity to kick-start your career in Local Government and gain valuable skills and experience.The successful candidate will be responsible for providing administrative support to multiple departments,...

  • Customer Experience Trainee

    2 weeks ago

    Shire of Esperance, Australia Shire of Esperance Full time

    About the RoleThe Shire of Esperance is seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Trainee.This is an excellent opportunity to develop your skills and knowledge in Local Government while gaining valuable practical experience in a dynamic and supportive work environment.Key ResponsibilitiesUndertake study...

  • Customer Experience Trainee

    2 weeks ago

    Shire of Esperance, Australia Shire of Esperance Full time

    About the RoleThe Shire of Esperance is seeking a motivated and enthusiastic individual to join our team as a Customer Experience Trainee. This is an excellent opportunity to develop your skills and knowledge in Local Government while gaining valuable practical experience.Key ResponsibilitiesUndertake study in Local Government to develop your skills and...

  • Customer Experience Trainee

    4 weeks ago

    Shire of Esperance, Australia Shire of Esperance Full time

    About the JobWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Trainee. This is an excellent opportunity to kick-start your career in Local Government and gain valuable practical skills in the workplace.The successful candidate will be responsible for providing administrative support to multiple...

  • Lead Conversion Specialist

    4 weeks ago

    Banana Shire, Australia CPM International Full time

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur Internal Customer Service team is dedicated to building...

  • Digital Campaign Specialist

    4 weeks ago

    Banana Shire, Australia Blu Selection Full time

    Unlock Your Potential as a Digital Campaign ConsultantAre you ready to embark on a new adventure in Barcelona, Spain? If you're passionate about marketing and sales, tech-savvy, creative, and eager to thrive in a dynamic environment, we have the ideal opportunity for you.Your Responsibilities:Provide specialized advisory services to Dutch companies on their...

  • Senior Java Integration Specialist

    2 months ago

    Banana Shire, Australia Erbis Inc. Full time

    Logistics and Supply Chain Visibility ProjectErbis Inc. is a software development company with offices in the US, UK, Poland, and Ukraine. We undertake project implementation on our side or augment the clients' in-house teams. Our team consists of 100+ IT professionals with expertise across domains. We help enterprises and SMBs create software solutions that...

  • Customer Experience Officer Trainee

    2 weeks ago

    Shire of Esperance, Australia Shire of Esperance Full time

    About the RoleThe Shire of Esperance is seeking a Trainee Customer Experience Officer to join their team. As a Trainee, you will have the opportunity to develop your skills and knowledge in Local Government while gaining valuable practical experience.Responsibilities include:Undertaking study in Local GovernmentProviding administrative support to multiple...

Customer Experience Specialist

2 months ago

Banana Shire, Australia Finom Full time

About Finom
Finom is a European fintech company headquartered in Amsterdam, dedicated to revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. Our team has fueled exponential growth, securing significant investments and propelling us into hyper-growth mode. We're on track to become a leading fintech company, backed by global funds that support innovative startups. Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. At Finom, we're not just redefining the entrepreneurial experience—we're empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

About the Role
The Customer Experience team is at the core of our business, we are the face of our company, and we provide front-line support to our customers. We value our Customer Experience team, and that's why we have such a competitive starting package. Our customers are entrepreneurs, company owners, and company operators. They use Finom to have clear manageable control over their finances. At Finom, we're not just about numbers; we're about making every entrepreneur and business leader feel valued and understood. And that begins with YOU. Elevate Your Journey in Fintech with Finom's Elite Customer Experience Crew

Key Responsibilities:

  • Set records with Europe's quickest customer service via phone, email, live chat, and social media;
  • Sync with our dynamic squads to ensure every query gets a swift, seamless solution;
  • Ensuring individual KPIs and overall Service Levels are consistently achieved;
  • Embrace and excel in the vibrant, ever-changing fintech landscape;
  • Participate in various projects when required;
  • Uphold our legacy of exceptional customer contentment.

Requirements:

  • Fluent in English and French or Dutch with written and verbal communication at C1 level;
  • A proactive go-getter who takes charge;
  • Quick on your feet, ready to learn and adapt;
  • Sporting a vibrant smile and radiant energy every day;
  • People enjoy spending time with you.

Nice to Have:

  • You have worked in Customer Experience for at least 1 year - Online, on the phone or face-to-face. If you have not worked in customer experience, but would really like to, let us know.

Hiring Process:

  • Recruiter Interview - 30 min
  • Assessment - 3 business days
  • Final Interview - 1 hour
  • Offer

What You Will Get In Return:

  • Make a genuine impact on the product;
  • Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product;
  • Work in the EU with flexibility of traveling and working in a remote/hybrid model across Europe;
  • Become a stock options holder through our Stock Options Program available to every team member;
  • Receive unwavering support and care, reflecting our commitment to your well-being and success;
  • Work & Swim program: Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus.

Equal Opportunity Statement:

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.