Shop Operations Manager

2 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $85,000 - $110,000
Job Title: Shop Operations Manager

We're seeking an experienced Shop Operations Manager to lead our team and oversee daily operations at a premium vehicle repair specialist.

This is a hands-on leadership role, where you'll ensure the team delivers high-quality, timely, and cost-effective repairs meeting industry standards and customer expectations. You'll work closely with technicians, parts suppliers, and admin staff, maintaining productivity, safety, and customer satisfaction.

  • Lead day-to-day shop operations and ensure all policies and procedures are followed
  • Process incoming vehicles and oversee workflow
  • Coordinate and manage parts, paint, and consumables
  • Monitor repair progress and ensure quality standards are met
  • Support targets for profitability, productivity, and customer satisfaction
  • Maintain a clean and organised shop environment

This role requires strong leadership, communication skills, and ability to manage deadlines. Proficiency in Microsoft Office (especially Excel) is also essential.

About the Role

The ideal candidate will have a strong background in workshop management, excellent communication skills, and experience working with a variety of stakeholders. They will be able to motivate and lead the team, drive business results, and maintain a safe and efficient work environment.

In this role, you'll have the opportunity to develop your skills and knowledge, working closely with experienced colleagues and leaders. We offer a supportive and inclusive workplace culture, competitive compensation, and opportunities for career growth and development.

Benefits

We're committed to finding the best fit for every role and offer:

  • A positive and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and reward programs

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