Senior Reliability Engineer

5 days ago

Sydney, New South Wales, Australia Servicenow Full time
About the Role

We are seeking a highly skilled Senior Reliability Engineer to join our SRE team at Servicenow. As a key member of our team, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure.

Key Responsibilities
  • Provide relief and sustainable resolution to issues within our infrastructure.
  • Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
  • Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
  • Drive a culture of intolerance to manual activity, resulting in a highly automated environment delivering scalable solutions.
Qualifications
  • Knowledge of Linux systems.
  • Coding experience, preferably in Python or Java Script.
  • Networking skills, including IP addressing and routing protocols.
  • Experience in databases (My SQL, Postgres), performance, replication, high availability.
  • Monitoring of systems, applications, and networks.
  • Uncompromising attention to detail.
  • Ability to work one weekend day on a 4 days/week work schedule.
Preferred Qualifications
  • Experience in cloud architecture or web applications engineering.
  • A bachelor's or master's degree in a technical area.
About the SRE Team

The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the Servicenow infrastructure. We are empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between.

We are also tasked with driving forward the operability of the platform to reduce the number of incidents and to decrease MTTR. To accomplish this, the team combines software development, networking, and systems engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers.

About Servicenow

Servicenow's DNA is built on purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. Work-life balance and well-being are our topmost priorities. We offer flexible work arrangements. We provide competitive compensation, generous benefits, and a professional atmosphere.

This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

We welcome all candidates, including individuals from non-traditional, varied backgrounds that might not come from a typical path connected to this role. We believe skills and experience are transferable, and the desire to dream big makes for great candidates.

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