Senior Product Experience Designer

3 days ago

Melbourne, Victoria, Australia beBeeDesigner Full time $120,000 - $160,000
About Our Product Design Role

We're dedicated to enhancing user experiences and interactions with government services.

About the Position

The Product and Design division is accountable for developing user-centric solutions that meet customer needs and organisational goals.

As a Lead Product Designer, you'll collaborate with product, engineering, delivery, policy, and design leaders to create compelling, personalised experiences that support and empower citizens with low/no touch interactions which follow universally accessible patterns.

  • Design and validate innovative solutions, working with stakeholders to understand and balance customer, business, technical and regulatory requirements.
  • Work with our leaders to develop strategy, contribute to the roadmap and support the impact we want to make as an organisation.
  • Ensure our products deliver on our organisational goals, meet quality benchmarks and are regularly released.

You'll have the exciting opportunity to lead the design of initiatives, building modern and innovative government services. You will mentor and manage a small team of UX designers and inspire other members of our team to think about Human Centred Design and the advancement of our design function within the organisation.

Key Responsibilities:
  • Collaborate with product, engineering, delivery, policy, and design leaders to create compelling, personalised experiences.
  • Design and validate innovative solutions, working with stakeholders to understand and balance customer, business, technical and regulatory requirements.
  • Work with our leaders to develop strategy, contribute to the roadmap and support the impact we want to make as an organisation.
  • Ensure our products deliver on our organisational goals, meet quality benchmarks and are regularly released.

As a senior designer, you'll actively present design decisions for review and buy-in, provide justifications, and incorporate feedback from stakeholders both within and outside the digital team and department.

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