Senior Store Manager

3 days ago

Sydney, New South Wales, Australia Adidas Full time

Job Title: Senior Store Manager

Job Summary: We are seeking a highly motivated and experienced Senior Store Manager to join our team at Adidas Sydney. As a Senior Store Manager, you will be responsible for leading a team of retail professionals to deliver sales, profits, and brand standards.

Key Responsibilities:

  • Lead, manage, and direct leadership team to deliver sales, profits, and brand standards.
  • Monitor store performance and organize processes to drive profitability in various market conditions.
  • Utilize store and market data to make commercial decisions based on sound analysis and financial judgment.
  • Communicate and demonstrate brand values and Pacifics Retail Mission.
  • Manage an effective, efficient, and stable retail environment, ensuring all adidas policies, procedures, and strategies are consistently implemented.
  • Ensure store team compliance and drive continuous improvement with all store operational policies and procedures.
  • Deliver specific reporting required by Senior Manager or Retail Back Office.
  • Lead the store HR planning, recruitment, on-boarding, training, and development initiatives.
  • Develop succession plans and ensure all HR policies and procedures are adhered to.
  • Support and coach store management team to understand ability to increase store profitability by adhering to operational best practices, driving AREA, and creating a leading shopping experience for the consumer.
  • Understand the behavior and patterns of own stores consumer base, draws conclusions from this, and coaches store management team to exceed consumer expectations.
  • Create and drive a service culture by ensuring all activities are focused on the consumer.
  • Create and implement strategic plans to deliver seasonal Brand and product training and ensures knowledge is transferred into selling skills.
  • Create a performance culture by setting clear expectations and targets, analyzing store performance, and holding store team accountable by giving appropriate and prompt feedback, including actively managing poor performance.
  • Coach, motivate, and inspire store management team to set and accomplish store goals and maximize their individual performance.
  • Lead service by example and ensures highly visible and effective consumer service management always.
  • Actively collaborate and share best practices with peers to support and drive retail performance.
  • Communicate a desire to learn and seize all available opportunities to drive own development and increase performance.
  • Support District Manager in functional tasks, such as training, operational support, projects.
  • Act as a mentor to Store Managers within their District, with a focus on succession planning and coaching.
  • Support the DM with recruitment across the district, finding talent and on-boarding new starters.
  • Assist the District Manager in analyzing compliance related checklists and action plans.
  • Provide support, guidance, leadership to Store Managers on issues including Customer Service, Sales Performance, Staffing and Expense Management.
  • Assist the DM with the effective management of Store Performance, Store Logistics, Product Allocation, Marketing/VM campaigns, Finance/Audit requirements, and HR issues.
  • Assist the DM and Manager Trainers in areas including Training, Compliance, Communications, and Report Production.

Requirements:

  • English spoken and written.
  • 5 years' flagship/A-grade store experience.
  • Must possess and consistently exhibit the competencies relative to the position.
  • Excellent skills in operating personal computers, POS systems, and various software packages including MS office.
  • Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
  • Strong interpersonal and communication skills, including the ability to lead discussions in diverse groups of varying size.
  • Excellent time management and problem-solving skills, as well as the ability to use good judgment and make strong independent decisions.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members, along with a willingness to set and maintain high standards of performance.
  • Well-developed ability to speak, read, comprehend, and write English.

Key Relationships:

  • Retail Back Office.
  • Omnichannel.
  • Ecommerce.
  • Merchandising.
  • Visual merchandising.
  • Marketing.
  • Store Development.
  • HR (Training, Talent Development, Benefits, Recruitment).
  • Loss Prevention.
  • Finance.
  • IT.
  • Global.

Knowledge, Skills, and Abilities:

  • Strong leadership skills, with a minimum of 4 years' experience of leading retail teams.
  • Good communication skills, including impactful presentation skills, influencing, and negotiating and change management.
  • Good numeracy and literacy, with good IT skills (Word, Outlook, Excel, PowerPoint).
  • Fluency in English and local language of Market HQ.

Requisite Education and Experience/Minimum Qualifications:

  • Minimum of 4 years' experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background and working across different countries.

How to Apply:

  • Press the "Apply" button and follow the instructions.
  • You will be required to fill out the online application forms and attach a copy of your resume.

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