
Chief Cloud Innovation Strategist
2 weeks ago
This role empowers customers to achieve business outcomes faster through technology and innovative solutions.
As a growth mindset employee, you will innovate to empower others and collaborate with a culture of respect, integrity, and accountability.
You will specialize in cloud data, analytics & AI technologies to accelerate customer transformation on Microsoft Azure.
Azure provides a comprehensive cloud platform for working with Australia's largest and most important public sector and commercial companies to drive customer cloud adoption for AI innovation and influence transformational customer change.
Key Responsibilities:- Deliver Value-Based Solutions aligned with industry methodologies to support customer operational readiness and business goals.
- Guide customers toward secure, resilient, AI-enabled, and optimized architectures to drive retention and expansion.
- Collaborate with account teams to build consumption plans and provide feedback to improve delivery offerings.
- Translate customer challenges into industry-aligned solutions that demonstrate return on investment.
- Build trusted relationships with technical and business decision-makers, including C-level stakeholders.
- Act as the voice of the customer, sharing insights to influence product development and improve customer experience.
- Lead resolution strategies for customer dissatisfaction and drive transformation acceleration.
- Identify strategic partner opportunities and support technical pre-sales efforts.
- Lead initiatives to develop scalable partner offerings and influence adoption of new technologies.
- Maintain visibility in solution-specific communities and collaborate with internal stakeholders to share field insights.
- Identify gaps and drive improvements in products, processes, and methodologies.
- Provide thought leadership and contribute to scalable IP and frameworks.
- Mentor peers and lead upskilling initiatives aligned with solution area and corporate priorities.
- Represent the company in internal and external technical forums, contributing to community engagement and brand elevation.
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