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Retail Store Leader

2 months ago

Melbourne, Victoria, Australia T2 Tea Full time

About the Store Manager Role

At T2 Tea, we are seeking a highly skilled Store Manager to lead our retail store team in Fitzroy. The ideal candidate will possess strong leadership skills, commercial acumen, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Manage the day-to-day operations of the retail store, including rostering, visual merchandising, and stock management.
  • Lead and embed a culture that reinforces the T2 Tea values, fostering a team of engaged and passionate product ambassadors.
  • Drive customer satisfaction and loyalty through exceptional service and sales performance.
  • Achieve sales targets and manage controllable costs to ensure business growth.
  • Ensure compliance with company policies, processes, and guidelines.
  • Identify and develop team members' skills, driving performance and future succession.

About You

  • You will be a retail management professional with a passion for delivering results and building high-performing teams.
  • You will possess strong communication and time management skills, with a focus on customer satisfaction and sales growth.

About T2 Tea

  • We are a leading tea brand with a strong presence in Australia, New Zealand, and Singapore.
  • We are committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence.

What We Offer

  • Competitive salary with bonus earning potential.
  • 50% discount on products.
  • Employee Assistance Program (EAP).
  • Flexible working arrangements and volunteer leave.