Customer Service Representative
1 day ago
As a Customer Service Representative, you will be the first point of contact for our customers, bringing our brand's style and vibe to life.
Key Responsibilities:
- Deliver exceptional customer experiences by providing outstanding service and ensuring they leave feeling valued and satisfied.
- Work together with your team to achieve individual and store sales targets, driving sales growth and revenue increase.
- Help manage inventory, ensuring the store is always fully stocked and organised, and assist in setting up store promotions and visual merchandising displays.
- Maintain a high-energy and fast-paced environment, following loss prevention policies and procedures to prevent stock shrinkage and ensure a safe working environment.
About Us:
We are a leading fashion retailer inspired by youth culture, streetwear, and a carefree lifestyle. We offer a wide range of products, from basics to exclusive licensed collaborations, and provide opportunities for career development and advancement.
Candidate Requirements:
- Experience in customer service, with a strong focus on delivering exceptional experiences.
- Confidence in approaching, connecting with, and selling to customers, using solutions-focused attitude to tackle challenges with enthusiasm.
- A love for teamwork in a high-energy environment, with integrity and commitment to doing things the right way.
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