Lead Client Account Executive

4 weeks ago


Brisbane, Queensland, Australia Oracle Full time
Job Title: Lead Client Accountable Executive

Oracle Health is seeking a seasoned professional to manage the overall relationship for a key strategic client in Queensland. The successful candidate will have a proven track record of managing successful HCIT engagements in large complex settings, driving growth, and delivering high levels of client satisfaction.

Key Responsibilities:
  • Manage complex client relationships and advocate for the client within Oracle.
  • Build and maintain relationships at all levels and strategic partnerships with c-suite executive leadership and across the client organization.
  • Develop and advance growth strategies and revenue by identifying opportunities for existing Oracle Health portfolio and positioning broader Oracle offerings.
  • Lead all aspects of all engagements with the client to achieve consistency in strategy, messaging, and quality of interaction.
  • Provide oversight of implementation delivery to ensure value is delivered to the client as committed.
  • Grow client satisfaction and reference-ability to ensure clients actively promote the value of the client relationship.
  • Support operational management of the client, including invoicing, accounts receivable, collections, and contractual interactions.
  • Serve as the customer's point of escalation and facilitate resolution of issues requiring executive attention.
Requirements:

The ideal candidate will have a strong background in HCIT, excellent relationship-building skills, and the ability to drive growth and deliver results in a complex environment.



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