Cinema Guest Experience Specialist

5 days ago

Geelong, Victoria, Australia beBeeCustomerService Full time $40,000 - $62,000

About us

We're a team of passionate individuals dedicated to delivering exceptional guest experiences at our cinemas.

Our mission is to create unforgettable memories for every guest who walks through our doors.

Why work with us?

  • We offer career growth opportunities in a fun and dynamic environment
  • Enjoy exclusive perks, including discounts on the latest movies and cinema treats
  • Be part of a brand with a legacy

The Role

You'll be the face of our cinemas, ensuring each guest has a seamless and memorable visit.

Your responsibilities include:

  • Greeting guests with a warm welcome and assisting with ticketing, food and beverage choices, and seating
  • Maintaining high standards of cleanliness and comfort throughout our cinemas
  • Working collaboratively with our team to deliver exceptional service that keeps guests coming back

About You

We're looking for positive, friendly individuals who thrive in a team environment and have a passion for creating great guest experiences.

While previous customer service experience is helpful, what matters most is:

  • A genuine commitment to guest service and creating memorable moments
  • Team spirit, enthusiasm, and a can-do attitude
  • Attention to detail and pride in maintaining high standards

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