Operational Lead
17 hours ago
We are seeking a highly motivated and experienced Operational Lead to join our team at Henley Beach Hotel. As an Operational Lead, you will be responsible for overseeing the day-to-day operations of the venue, including managing the back of house administration, recruiting and training team members, rostering, and ensuring exceptional guest experiences.
About UsAt Henley Beach Hotel, we are more than just a pub - we are a destination for the local community. We pride ourselves on creating moments that matter for our guests, with a focus on good food, great drinks, and warm hospitality. If you share our passion for delivering exceptional customer service and have a drive to succeed, we want to hear from you
Your Role and Responsibilities- Lead and develop a high-performing team to deliver exceptional guest experiences
- Manage the operational aspects of the venue, including opening and closing procedures, inventory management, and staff recruitment and training
- Collaborate with the leadership team to achieve business targets and drive revenue growth
- Maintain a safe and inclusive work environment, adhering to all relevant health and safety regulations
- Proven experience in hospitality management, with a strong track record of leading high-performing teams
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Able to work effectively under pressure, prioritizing tasks and managing multiple projects simultaneously
- Familiarity with industry software and systems, including point-of-sale and inventory management tools
- An attractive salary package, including base salary and bonus structure
- Ongoing training and development opportunities to enhance your skills and knowledge
- A comprehensive benefits package, including access to exclusive discounts, wellbeing programs, and recognition awards
- The opportunity to work in a dynamic and fast-paced environment, with a focus on innovation and creativity
We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application today
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